My order arrived about 8 days ahead of when it was scheduled to. Or at least it was allegedly delivered then. I arrived home less than a full hour after it was marked as delivered, and no package was to be found. When I went to report my delivery, I was told I had to wait a minimum of three days bec...ause it may show up, inexplicably, days after being marked as delivered. Without ever having the opportunity to speak to a human being, my case was "reviewed" and I was told I was not eligible for a refund. I was never provided with any reason why this was the case, or any sort of proof of delivery. You know, I could live if I found out this was because of the world's fastest porch pirates and was given a photo of the delivery, but nothing was provided. I'll never be purchasing from old navy online again, save your money and go to the store or better yet, go somewhere else.