Product description says these come with zippered welt pocket at back right. I ordered two pairs, two different colors and neither came with a zippered pocket. Either the description is a lie or I was sent the wrong shorts. I messaged customer service and all they wanted me to do was return them. Bu...t the way I was handled was insulting. Both people I talked to refused to confirm whether the product description was wrong and if the shorts should have a zipper. Why doesn't anyone own up to whatever the problem is. I paid for a product as described but was disappointed. Why doesn't your customer service want to or have the power to make it right? Why can't customer service help the customer by simply sending me the right shorts? Or admit the product description is wrong? This shouldn't be so difficult. To make matters worse, I used rewards points to buy the shorts, so the customer service rep's advice to return the shorts and repurchase means I can't immediately reuse the rewards points and have to pay for the shorts. Seems I'm getting punished for someone else's mistake. To be fair the shorts are ok, if you want a lightweight pair of shorts to workout. If you were hoping for a zipper pocket to secure your ID, as described, you will be disappointed and unlikely to be compensated for your disappointment and inconvenience.