I loved this pant set! It's cozy and cute enough to wear out if I want to. I have long legs and the pants are perfect length. Well, I put them in the wash so I could wear them later in the week (hung dry because I didn't want to lose any length). When I went to fold them I noticed they had a hole i...n the seam of the bum. It was obviously already there when purchased as I had not even worn them yet. I have a brand new washer and they had been hung dry carefully. I took them to old navy the next time I was in town (a week after purchase) and they refused to exchange them for a pair without a hole. All because I admitted to washing them ONCE. Even when they could see they had just been purchased, I had never worn them and wasn't trying to get money back. Just wanted a pair without defects. If your policy Old Navy is that you don't stand behind your clothing after one washing, then I will be rethinking wear I buy my clothes. SUCH a disappointment!!!!